{"id":2613,"date":"2023-06-21T17:10:54","date_gmt":"2023-06-21T15:10:54","guid":{"rendered":"https:\/\/www.duepigroup.com\/?page_id=2613"},"modified":"2026-09-15T21:57:04","modified_gmt":"2026-09-15T19:57:04","slug":"dpremote-terms-of-use","status":"publish","type":"page","link":"https:\/\/www.duepigroup.com\/en\/dpremote-terms-of-use\/","title":{"rendered":"Mydpremote terms of use"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row rt_row_background_width=&#8221;fullwidth&#8221; rt_row_content_width=&#8221;default&#8221; rt_row_style=&#8221;default-style&#8221; rt_row_height=&#8221;&#8221; rt_column_gaps=&#8221;&#8221; rt_row_shadows=&#8221;&#8221; rt_row_borders=&#8221;&#8221; rt_bg_effect=&#8221;classic&#8221; rt_bg_image_repeat=&#8221;repeat&#8221; rt_bg_size=&#8221;cover&#8221; rt_bg_position=&#8221;right top&#8221; rt_bg_attachment=&#8221;scroll&#8221; rt_bg_layer=&#8221;&#8221; rt_bg_video_format=&#8221;self-hosted&#8221; rt_class=&#8221;rt-6951797&#8243; rt_paddings=&#8221;,,25,25&#8243; rt_margins=&#8221;,,,&#8221; rt_content_margins=&#8221;,,,&#8221; rt_tablet_paddings=&#8221;20,20,20,20&#8243; rt_tablet_margins=&#8221;,,,&#8221; rt_tablet_content_margins=&#8221;,,,&#8221; rt_sp_paddings=&#8221;15,15,15,15&#8243; rt_sp_margins=&#8221;,,,&#8221; rt_sp_content_margins=&#8221;,,,&#8221; rt_bg_color=&#8221;#f7f7f7&#8243;][vc_column rt_bg_effect=&#8221;classic&#8221; rt_bg_image_repeat=&#8221;repeat&#8221; rt_bg_size=&#8221;auto auto&#8221; rt_bg_position=&#8221;right top&#8221; rt_bg_attachment=&#8221;scroll&#8221;][vc_column_text]<\/p>\n<div class=\"page-section-3 expandable-false fullwidth-false section-expandable-false full-height-false mk-video-holder mk-page-section parallax-false \" data-intro-effect=\"false\" data-direction=\"vertical\">\n<div class=\"mk-grid vc_row-fluid page-section-content expandable-false\">\n<div class=\"wpb_single_image wpb_content_element vc_align_left\">\n<p dir=\"auto\" data-start=\"296\" data-end=\"362\"><strong data-start=\"296\" data-end=\"362\">English | Fran\u00e7ais | Espa\u00f1ol | Deutsch | Nederlands | Italiano<\/strong><\/p>\n<\/div>\n<div class=\"mk-padding-wrapper\">\n<div class=\"vc_col-sm-12 wpb_column column_container vc_custom_1540804012175 \">\n<div class=\"mk-text-block responsive-align-center \">\n<p><img decoding=\"async\" class=\"alignnone wp-image-25434 size-full\" src=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/gb-1.png\" alt=\"\" width=\"120\" height=\"90\" title=\"\" srcset=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/gb-1.png 120w, https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/gb-1-60x45.png 60w\" sizes=\"(max-width: 120px) 100vw, 120px\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mk-main-wrapper-holder\">\n<div class=\"theme-page-wrapper full-layout mk-grid vc_row-fluid no-padding\">\n<div class=\"theme-content no-padding\">\n<div class=\"vc_row wpb_row vc_row-fluid js-master-row mk-fullwidth-false attched-false \">\n<div class=\"vc_col-sm-12 wpb_column column_container vc_custom_1544987861907 \">\n<div class=\"wpb_single_image wpb_content_element vc_align_left\">\n<figure class=\"wpb_wrapper vc_figure\">\n<div class=\"vc_single_image-wrapper vc_box_border_grey\">\n<h1 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"212\" data-end=\"260\">MyDPRemote Terms of Use and Connected Services<\/h1>\n<p><strong data-start=\"262\" data-end=\"294\">Last updated: September 2026<\/strong><\/p>\n<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"364\" data-end=\"606\">These Terms of Use govern the use of the <strong data-start=\"405\" data-end=\"445\">MyDPRemote and DPRemote applications<\/strong>, compatible WiFi modules and remote services provided by <strong data-start=\"503\" data-end=\"525\">DUEPI GROUP S.r.l.<\/strong>, including, where available, integrations with third-party smart home platforms.<\/p>\n<p dir=\"auto\" data-start=\"608\" data-end=\"669\">By using the services, the user agrees to these Terms of Use.<\/p>\n<h3 dir=\"auto\" data-start=\"671\" data-end=\"694\">1. Service Provider<\/h3>\n<p dir=\"auto\" data-start=\"696\" data-end=\"822\"><strong data-start=\"696\" data-end=\"718\">DUEPI GROUP S.r.l.<\/strong><br data-start=\"718\" data-end=\"721\" \/>Via Leonardo da Vinci 10A<br data-start=\"746\" data-end=\"749\" \/>36031 Dueville (VI) \u2013 Italy<br data-start=\"776\" data-end=\"779\" \/>Support e-mail: <strong data-start=\"795\" data-end=\"822\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"797\" data-end=\"820\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<h3 dir=\"auto\" data-start=\"824\" data-end=\"857\">2. Description of the Service<\/h3>\n<p dir=\"auto\" data-start=\"859\" data-end=\"1006\">MyDPRemote and DPRemote allow users to communicate remotely with compatible stoves, boilers and other appliances equipped with a DUEPI WiFi module.<\/p>\n<p dir=\"auto\" data-start=\"1008\" data-end=\"1097\">Depending on the device and its configuration, the service may provide functions such as:<\/p>\n<ul data-start=\"1099\" data-end=\"1309\">\n<li data-start=\"1099\" data-end=\"1137\">viewing the status of the appliance;<\/li>\n<li data-start=\"1138\" data-end=\"1175\">switching the appliance on and off;<\/li>\n<li data-start=\"1176\" data-end=\"1206\">changing available settings;<\/li>\n<li data-start=\"1207\" data-end=\"1235\">adjusting the temperature;<\/li>\n<li data-start=\"1236\" data-end=\"1309\">accessing other functions made available by the appliance manufacturer.<\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"1311\" data-end=\"1439\">The functions actually available depend on the appliance model, its firmware and the configuration provided by the manufacturer.<\/p>\n<h3 dir=\"auto\" data-start=\"1441\" data-end=\"1468\">3. Service Requirements<\/h3>\n<p dir=\"auto\" data-start=\"1470\" data-end=\"1650\">To use the remote service, a compatible appliance, a working Internet connection, a WiFi network compatible with the module and a supported smartphone or other device are required.<\/p>\n<p dir=\"auto\" data-start=\"1652\" data-end=\"1880\">Correct operation also depends on services and infrastructure that may be outside DUEPI&#8217;s control, including the user&#8217;s Internet connection, mobile network operator, router, DNS services and any third-party platforms being used.<\/p>\n<p dir=\"auto\" data-start=\"1882\" data-end=\"1977\">Any costs associated with Internet or mobile network access are the responsibility of the user.<\/p>\n<h3 dir=\"auto\" data-start=\"1979\" data-end=\"2011\">4. Use of the MyDPRemote App<\/h3>\n<p dir=\"auto\" data-start=\"2013\" data-end=\"2096\">Ordinary use of MyDPRemote <strong data-start=\"2040\" data-end=\"2095\">does not require the creation of a personal account<\/strong>.<\/p>\n<p dir=\"auto\" data-start=\"2098\" data-end=\"2242\">To associate an appliance with the App, the <strong data-start=\"2142\" data-end=\"2199\">unique identification code of the device (UniqueCode)<\/strong> supplied with the WiFi module is required.<\/p>\n<p dir=\"auto\" data-start=\"2244\" data-end=\"2452\">Registration of the device on the DUEPI website is <strong data-start=\"2295\" data-end=\"2307\">optional<\/strong> and is not required for normal operation of the App. Registration may make it easier to identify the device when technical support is requested.<\/p>\n<h3 dir=\"auto\" data-start=\"2454\" data-end=\"2492\">5. Remote Service and Availability<\/h3>\n<p dir=\"auto\" data-start=\"2494\" data-end=\"2603\">Communication between the App and the device takes place through the remote infrastructure provided by DUEPI.<\/p>\n<p dir=\"auto\" data-start=\"2605\" data-end=\"2753\">DUEPI takes reasonable measures to maintain the availability and security of the service but cannot guarantee uninterrupted or error-free operation.<\/p>\n<p dir=\"auto\" data-start=\"2755\" data-end=\"2984\">The service may be temporarily unavailable, for example, due to maintenance, updates, technical failures, Internet connectivity problems, unavailability of third-party services or circumstances outside DUEPI&#8217;s reasonable control.<\/p>\n<p dir=\"auto\" data-start=\"2986\" data-end=\"3151\">DUEPI may perform maintenance, updates or modifications to the service. Where reasonably possible, significant planned interruptions will be communicated in advance.<\/p>\n<h3 dir=\"auto\" data-start=\"3153\" data-end=\"3213\">6. IoT Integrations \u2013 Alexa, Google Home and SmartThings<\/h3>\n<p dir=\"auto\" data-start=\"3215\" data-end=\"3320\">Compatible devices may, at the user&#8217;s choice, be integrated with third-party smart home services such as:<\/p>\n<ul data-start=\"3322\" data-end=\"3384\">\n<li data-start=\"3322\" data-end=\"3340\"><strong data-start=\"3324\" data-end=\"3340\">Amazon Alexa<\/strong><\/li>\n<li data-start=\"3341\" data-end=\"3358\"><strong data-start=\"3343\" data-end=\"3358\">Google Home<\/strong><\/li>\n<li data-start=\"3359\" data-end=\"3384\"><strong data-start=\"3361\" data-end=\"3384\">Samsung SmartThings<\/strong><\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"3386\" data-end=\"3481\">The use of these integrations is <strong data-start=\"3419\" data-end=\"3431\">optional<\/strong> and is not required for normal use of MyDPRemote.<\/p>\n<p dir=\"auto\" data-start=\"3483\" data-end=\"3627\">To use IoT integrations, the user must create an account on the DUEPI IoT service and associate the device using its unique identification code.<\/p>\n<p dir=\"auto\" data-start=\"3629\" data-end=\"3764\">Use of Amazon, Google and Samsung platforms is also subject to their respective terms of use, privacy notices and operating conditions.<\/p>\n<p dir=\"auto\" data-start=\"3766\" data-end=\"4068\">DUEPI does not control the availability, modification or discontinuation of services independently provided by these third parties. Changes made by a third-party platform may therefore result in the modification, limitation, temporary unavailability or discontinuation of the corresponding integration.<\/p>\n<h3 dir=\"auto\" data-start=\"4070\" data-end=\"4093\">7. Appliance Safety<\/h3>\n<p dir=\"auto\" data-start=\"4095\" data-end=\"4270\">MyDPRemote, DPRemote and the IoT services are <strong data-start=\"4141\" data-end=\"4165\">remote-control tools<\/strong> and do not replace the safety devices incorporated into the stove, boiler or other controlled appliance.<\/p>\n<p dir=\"auto\" data-start=\"4272\" data-end=\"4444\">The appliance must be installed, used and maintained in accordance with the instructions and safety requirements established by its manufacturer and applicable regulations.<\/p>\n<p dir=\"auto\" data-start=\"4446\" data-end=\"4534\">The user must ensure that the appliance can be operated safely when controlled remotely.<\/p>\n<p dir=\"auto\" data-start=\"4536\" data-end=\"4641\">In particular, remote control <strong data-start=\"4566\" data-end=\"4640\">must not be regarded as a safety, alarm or appliance-monitoring system<\/strong>.<\/p>\n<p dir=\"auto\" data-start=\"4643\" data-end=\"4846\">In the event of faults, alarms or potentially hazardous conditions, the user must follow the appliance manufacturer&#8217;s instructions and, where necessary, contact the appropriate technical support service.<\/p>\n<h3 dir=\"auto\" data-start=\"4848\" data-end=\"4868\">8. Cybersecurity<\/h3>\n<p dir=\"auto\" data-start=\"4870\" data-end=\"5009\">DUEPI implements technical and organisational measures intended to protect its services against unauthorised access, alteration and misuse.<\/p>\n<p dir=\"auto\" data-start=\"5011\" data-end=\"5155\">However, no Internet-connected system can guarantee absolute protection against vulnerabilities, interruptions or attempted unauthorised access.<\/p>\n<p dir=\"auto\" data-start=\"5157\" data-end=\"5286\">Users are responsible for adequately protecting their WiFi network, devices and, where applicable, their IoT account credentials.<\/p>\n<p dir=\"auto\" data-start=\"5288\" data-end=\"5427\">Any suspected unauthorised access or abnormal behaviour of the service should be promptly reported to DUEPI at <strong data-start=\"5399\" data-end=\"5426\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5401\" data-end=\"5424\">dpremote@duepigroup.com<\/a><\/strong>.<\/p>\n<h3 dir=\"auto\" data-start=\"5429\" data-end=\"5443\">9. Updates<\/h3>\n<p dir=\"auto\" data-start=\"5445\" data-end=\"5600\">DUEPI may release updates to the Apps, remote services and WiFi module firmware in order to improve functionality, compatibility, reliability and security.<\/p>\n<p dir=\"auto\" data-start=\"5602\" data-end=\"5688\">Some updates may be required in order to continue using certain functions or services.<\/p>\n<p dir=\"auto\" data-start=\"5690\" data-end=\"5861\">DUEPI may also modify or discontinue functions that have become technically obsolete or are no longer compatible with operating systems, services or third-party platforms.<\/p>\n<h3 dir=\"auto\" data-start=\"5863\" data-end=\"5892\">10. User Responsibilities<\/h3>\n<p dir=\"auto\" data-start=\"5894\" data-end=\"5922\">The user is responsible for:<\/p>\n<ul data-start=\"5924\" data-end=\"6231\">\n<li data-start=\"5924\" data-end=\"5974\">correctly configuring their network and devices;<\/li>\n<li data-start=\"5975\" data-end=\"6011\">protecting any access credentials;<\/li>\n<li data-start=\"6012\" data-end=\"6094\">using the App and remote commands in accordance with the appliance instructions;<\/li>\n<li data-start=\"6095\" data-end=\"6146\">using the system only with compatible appliances;<\/li>\n<li data-start=\"6147\" data-end=\"6231\">ensuring that the appliance can be safely operated before sending remote commands.<\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"6233\" data-end=\"6429\">Users must not attempt to gain unauthorised access to servers, modify the software, circumvent security mechanisms or use the service unlawfully or in a manner that could compromise its operation.<\/p>\n<h3 dir=\"auto\" data-start=\"6431\" data-end=\"6462\">11. Limitation of Liability<\/h3>\n<p dir=\"auto\" data-start=\"6464\" data-end=\"6624\">DUEPI provides the remote service according to the functions available and does not guarantee that it will operate continuously or under all network conditions.<\/p>\n<p dir=\"auto\" data-start=\"6626\" data-end=\"6908\">DUEPI is not responsible for malfunctions directly attributable to services or infrastructure outside its control, including, for example, interruptions to the user&#8217;s Internet connection, router malfunctions, mobile network unavailability or unavailability of third-party platforms.<\/p>\n<p dir=\"auto\" data-start=\"6910\" data-end=\"7065\">DUEPI is also not responsible for damage resulting from installation, maintenance or use of the appliance contrary to the instructions of its manufacturer.<\/p>\n<p dir=\"auto\" data-start=\"7067\" data-end=\"7203\"><strong data-start=\"7067\" data-end=\"7203\">Nothing in these Terms excludes or limits DUEPI&#8217;s liability where such liability cannot be excluded or limited under applicable law.<\/strong><\/p>\n<p dir=\"auto\" data-start=\"7205\" data-end=\"7299\">Nothing in these Terms affects any mandatory rights granted to consumers under applicable law.<\/p>\n<h3 dir=\"auto\" data-start=\"7301\" data-end=\"7326\">12. Technical Support<\/h3>\n<p dir=\"auto\" data-start=\"7328\" data-end=\"7408\">DUEPI provides technical support for its WiFi modules, Apps and remote services.<\/p>\n<p dir=\"auto\" data-start=\"7410\" data-end=\"7647\">Support relating to the stove, boiler or other controlled appliance, including its installation, maintenance, configuration and safety, remains the responsibility of the appliance manufacturer or its authorised technical service network.<\/p>\n<p dir=\"auto\" data-start=\"7649\" data-end=\"7691\">For assistance relating to DUEPI services:<\/p>\n<p dir=\"auto\" data-start=\"7693\" data-end=\"7720\"><strong data-start=\"7693\" data-end=\"7720\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"7695\" data-end=\"7718\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<h3 dir=\"auto\" data-start=\"7722\" data-end=\"7766\">13. Privacy and Personal Data Processing<\/h3>\n<p dir=\"auto\" data-start=\"7768\" data-end=\"7930\">The processing of personal data relating to MyDPRemote, DPRemote, optional device registration and IoT services is described in the <strong data-start=\"7900\" data-end=\"7929\">MyDPRemote Privacy Notice<\/strong>.<\/p>\n<p dir=\"auto\" data-start=\"7932\" data-end=\"8107\">The Privacy Notice separately describes the operation of the Bridge service, optional device registration and the IoT service used for integrations with third-party platforms.<\/p>\n<p dir=\"auto\" data-start=\"8109\" data-end=\"8147\"><a href=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/Informativa_Privacy_MyDPRemote_Multilingua.pdf\"><strong data-start=\"8109\" data-end=\"8147\">Read the MyDPRemote Privacy Notice<\/strong><\/a><\/p>\n<h3 dir=\"auto\" data-start=\"8219\" data-end=\"8249\">14. Changes to these Terms<\/h3>\n<p dir=\"auto\" data-start=\"8251\" data-end=\"8345\">DUEPI may update these Terms to reflect legal, technical or functional changes to the service.<\/p>\n<p dir=\"auto\" data-start=\"8347\" data-end=\"8455\">The updated version will be made available on the DUEPI website together with the date of the latest update.<\/p>\n<p dir=\"auto\" data-start=\"8457\" data-end=\"8598\">Where substantial changes significantly affect the use of the service, DUEPI will, where required, take appropriate measures to inform users.<\/p>\n<h3 dir=\"auto\" data-start=\"8600\" data-end=\"8622\">15. Applicable Law<\/h3>\n<p dir=\"auto\" data-start=\"8624\" data-end=\"8664\">These Terms are governed by Italian law.<\/p>\n<p dir=\"auto\" data-start=\"8666\" data-end=\"8841\">For users who qualify as consumers, all mandatory consumer protection provisions remain applicable, including applicable rules concerning jurisdiction and the competent court.<\/p>\n<h3 dir=\"auto\" data-start=\"8843\" data-end=\"8870\">16. Contact Information<\/h3>\n<p dir=\"auto\" data-start=\"8872\" data-end=\"9013\"><strong data-start=\"8872\" data-end=\"8894\">DUEPI GROUP S.r.l.<\/strong><br data-start=\"8894\" data-end=\"8897\" \/>Via Leonardo da Vinci 10A<br data-start=\"8922\" data-end=\"8925\" \/>36031 Dueville (VI) \u2013 Italy<br data-start=\"8952\" data-end=\"8955\" \/>Tel. +39 0444 360563<br data-start=\"8975\" data-end=\"8978\" \/>E-mail: <strong data-start=\"8986\" data-end=\"9013\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"8988\" data-end=\"9011\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<\/div>\n<\/figure>\n<\/div>\n<div class=\"mk-text-block responsive-align-center \">\n<h4><span class=\"tlid-translation translation\"><img decoding=\"async\" class=\"alignnone wp-image-25432 size-full\" src=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/fr-1.png\" alt=\"\" width=\"120\" height=\"90\" title=\"\" srcset=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/fr-1.png 120w, https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/fr-1-60x45.png 60w\" sizes=\"(max-width: 120px) 100vw, 120px\" \/><\/span><\/h4>\n<h1 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"153\" data-end=\"218\">Conditions d\u2019utilisation de MyDPRemote et des services associ\u00e9s<\/h1>\n<p dir=\"auto\" data-start=\"220\" data-end=\"261\"><strong data-start=\"220\" data-end=\"261\">Derni\u00e8re mise \u00e0 jour : septembre 2026<\/strong><\/p>\n<p dir=\"auto\" data-start=\"263\" data-end=\"563\">Les pr\u00e9sentes Conditions d\u2019utilisation r\u00e9gissent l\u2019utilisation des applications <strong data-start=\"343\" data-end=\"369\">MyDPRemote et DPRemote<\/strong>, des modules WiFi compatibles et des services \u00e0 distance fournis par <strong data-start=\"439\" data-end=\"461\">DUEPI GROUP S.r.l.<\/strong>, y compris, lorsqu\u2019elles sont disponibles, les int\u00e9grations avec des plateformes domotiques de tiers.<\/p>\n<p dir=\"auto\" data-start=\"565\" data-end=\"654\">L\u2019utilisation des services implique l\u2019acceptation des pr\u00e9sentes Conditions d\u2019utilisation.<\/p>\n<h3 dir=\"auto\" data-start=\"656\" data-end=\"685\">1. Fournisseur du service<\/h3>\n<p dir=\"auto\" data-start=\"687\" data-end=\"820\"><strong data-start=\"687\" data-end=\"709\">DUEPI GROUP S.r.l.<\/strong><br data-start=\"709\" data-end=\"712\" \/>Via Leonardo da Vinci 10A<br data-start=\"737\" data-end=\"740\" \/>36031 Dueville (VI) \u2013 Italie<br data-start=\"768\" data-end=\"771\" \/>E-mail d\u2019assistance : <strong data-start=\"793\" data-end=\"820\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"795\" data-end=\"818\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<h3 dir=\"auto\" data-start=\"822\" data-end=\"851\">2. Description du service<\/h3>\n<p dir=\"auto\" data-start=\"853\" data-end=\"1004\">MyDPRemote et DPRemote permettent de communiquer \u00e0 distance avec des po\u00eales, chaudi\u00e8res et autres appareils compatibles \u00e9quip\u00e9s d\u2019un module WiFi DUEPI.<\/p>\n<p dir=\"auto\" data-start=\"1006\" data-end=\"1081\">Selon l\u2019appareil et sa configuration, le service peut notamment permettre :<\/p>\n<ul data-start=\"1083\" data-end=\"1314\">\n<li data-start=\"1083\" data-end=\"1120\">de consulter l\u2019\u00e9tat de l\u2019appareil ;<\/li>\n<li data-start=\"1121\" data-end=\"1159\">d\u2019allumer et d\u2019\u00e9teindre l\u2019appareil ;<\/li>\n<li data-start=\"1160\" data-end=\"1200\">de modifier les r\u00e9glages disponibles ;<\/li>\n<li data-start=\"1201\" data-end=\"1229\">de r\u00e9gler la temp\u00e9rature ;<\/li>\n<li data-start=\"1230\" data-end=\"1314\">d\u2019acc\u00e9der \u00e0 d\u2019autres fonctions mises \u00e0 disposition par le fabricant de l\u2019appareil.<\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"1316\" data-end=\"1460\">Les fonctionnalit\u00e9s effectivement disponibles d\u00e9pendent du mod\u00e8le de l\u2019appareil, de son firmware et de la configuration pr\u00e9vue par le fabricant.<\/p>\n<h3 dir=\"auto\" data-start=\"1462\" data-end=\"1509\">3. Conditions n\u00e9cessaires au fonctionnement<\/h3>\n<p dir=\"auto\" data-start=\"1511\" data-end=\"1741\">Pour utiliser le service \u00e0 distance, il est n\u00e9cessaire de disposer d\u2019un appareil compatible, d\u2019une connexion Internet fonctionnelle, d\u2019un r\u00e9seau WiFi compatible avec le module et d\u2019un smartphone ou autre dispositif pris en charge.<\/p>\n<p dir=\"auto\" data-start=\"1743\" data-end=\"2014\">Le bon fonctionnement d\u00e9pend \u00e9galement de services et d\u2019infrastructures pouvant \u00eatre ind\u00e9pendants de DUEPI, notamment la connexion Internet de l\u2019utilisateur, l\u2019op\u00e9rateur de t\u00e9l\u00e9phonie mobile, le routeur, les services DNS et les \u00e9ventuelles plateformes de tiers utilis\u00e9es.<\/p>\n<p dir=\"auto\" data-start=\"2016\" data-end=\"2119\">Les \u00e9ventuels frais li\u00e9s \u00e0 la connexion Internet ou au r\u00e9seau mobile sont \u00e0 la charge de l\u2019utilisateur.<\/p>\n<h3 dir=\"auto\" data-start=\"2121\" data-end=\"2167\">4. Utilisation de l\u2019application MyDPRemote<\/h3>\n<p dir=\"auto\" data-start=\"2169\" data-end=\"2260\">L\u2019utilisation normale de MyDPRemote <strong data-start=\"2205\" data-end=\"2259\">ne n\u00e9cessite pas la cr\u00e9ation d\u2019un compte personnel<\/strong>.<\/p>\n<p dir=\"auto\" data-start=\"2262\" data-end=\"2424\">Pour associer un appareil \u00e0 l\u2019application, il est n\u00e9cessaire d\u2019utiliser le <strong data-start=\"2337\" data-end=\"2396\">code d\u2019identification unique de l\u2019appareil (UniqueCode)<\/strong> fourni avec le module WiFi.<\/p>\n<p dir=\"auto\" data-start=\"2426\" data-end=\"2679\">L\u2019enregistrement de l\u2019appareil sur le site Internet de DUEPI est <strong data-start=\"2491\" data-end=\"2505\">facultatif<\/strong> et n\u2019est pas n\u00e9cessaire au fonctionnement normal de l\u2019application. Cet enregistrement peut faciliter l\u2019identification de l\u2019appareil en cas de demande d\u2019assistance technique.<\/p>\n<h3 dir=\"auto\" data-start=\"2681\" data-end=\"2723\">5. Service \u00e0 distance et disponibilit\u00e9<\/h3>\n<p dir=\"auto\" data-start=\"2725\" data-end=\"2867\">La communication entre l\u2019application et l\u2019appareil s\u2019effectue par l\u2019interm\u00e9diaire de l\u2019infrastructure \u00e0 distance mise \u00e0 disposition par DUEPI.<\/p>\n<p dir=\"auto\" data-start=\"2869\" data-end=\"3049\">DUEPI met en \u0153uvre des mesures raisonnables afin de maintenir la disponibilit\u00e9 et la s\u00e9curit\u00e9 du service, mais ne peut garantir un fonctionnement continu et exempt d\u2019interruptions.<\/p>\n<p dir=\"auto\" data-start=\"3051\" data-end=\"3334\">Le service peut \u00eatre temporairement indisponible, notamment en raison d\u2019op\u00e9rations de maintenance, de mises \u00e0 jour, de pannes techniques, de probl\u00e8mes de connexion Internet, de l\u2019indisponibilit\u00e9 de services de tiers ou de circonstances \u00e9chappant raisonnablement au contr\u00f4le de DUEPI.<\/p>\n<p dir=\"auto\" data-start=\"3336\" data-end=\"3555\">DUEPI peut effectuer des op\u00e9rations de maintenance, des mises \u00e0 jour ou des modifications du service. Dans la mesure du raisonnablement possible, les interruptions programm\u00e9es importantes seront communiqu\u00e9es \u00e0 l\u2019avance.<\/p>\n<h3 dir=\"auto\" data-start=\"3557\" data-end=\"3616\">6. Int\u00e9grations IoT \u2013 Alexa, Google Home et SmartThings<\/h3>\n<p dir=\"auto\" data-start=\"3618\" data-end=\"3739\">Les appareils compatibles peuvent, au choix de l\u2019utilisateur, \u00eatre int\u00e9gr\u00e9s \u00e0 des services domotiques de tiers tels que :<\/p>\n<ul data-start=\"3741\" data-end=\"3803\">\n<li data-start=\"3741\" data-end=\"3759\"><strong data-start=\"3743\" data-end=\"3759\">Amazon Alexa<\/strong><\/li>\n<li data-start=\"3760\" data-end=\"3777\"><strong data-start=\"3762\" data-end=\"3777\">Google Home<\/strong><\/li>\n<li data-start=\"3778\" data-end=\"3803\"><strong data-start=\"3780\" data-end=\"3803\">Samsung SmartThings<\/strong><\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"3805\" data-end=\"3924\">L\u2019utilisation de ces int\u00e9grations est <strong data-start=\"3843\" data-end=\"3858\">facultative<\/strong> et n\u2019est pas n\u00e9cessaire pour l\u2019utilisation normale de MyDPRemote.<\/p>\n<p dir=\"auto\" data-start=\"3926\" data-end=\"4090\">Pour utiliser les int\u00e9grations IoT, l\u2019utilisateur doit cr\u00e9er un compte sur le service IoT DUEPI et associer l\u2019appareil \u00e0 l\u2019aide de son code d\u2019identification unique.<\/p>\n<p dir=\"auto\" data-start=\"4092\" data-end=\"4273\">L\u2019utilisation des plateformes Amazon, Google et Samsung est \u00e9galement soumise \u00e0 leurs propres conditions d\u2019utilisation, politiques de confidentialit\u00e9 et modalit\u00e9s de fonctionnement.<\/p>\n<p dir=\"auto\" data-start=\"4275\" data-end=\"4601\">DUEPI ne contr\u00f4le pas la disponibilit\u00e9, les modifications ou l\u2019\u00e9ventuelle interruption des services fournis de mani\u00e8re autonome par ces tiers. Une modification apport\u00e9e par une plateforme tierce peut donc entra\u00eener la modification, la limitation, l\u2019indisponibilit\u00e9 temporaire ou la suppression de l\u2019int\u00e9gration correspondante.<\/p>\n<h3 dir=\"auto\" data-start=\"4603\" data-end=\"4632\">7. S\u00e9curit\u00e9 de l\u2019appareil<\/h3>\n<p dir=\"auto\" data-start=\"4634\" data-end=\"4835\">MyDPRemote, DPRemote et les services IoT sont des outils de <strong data-start=\"4694\" data-end=\"4717\">commande \u00e0 distance<\/strong> et ne remplacent pas les dispositifs de s\u00e9curit\u00e9 int\u00e9gr\u00e9s au po\u00eale, \u00e0 la chaudi\u00e8re ou \u00e0 tout autre appareil contr\u00f4l\u00e9.<\/p>\n<p dir=\"auto\" data-start=\"4837\" data-end=\"5019\">L\u2019appareil doit \u00eatre install\u00e9, utilis\u00e9 et entretenu conform\u00e9ment aux instructions et aux prescriptions de s\u00e9curit\u00e9 \u00e9tablies par son fabricant ainsi qu\u2019\u00e0 la r\u00e9glementation applicable.<\/p>\n<p dir=\"auto\" data-start=\"5021\" data-end=\"5135\">L\u2019utilisateur doit s\u2019assurer que l\u2019appareil peut \u00eatre utilis\u00e9 en toute s\u00e9curit\u00e9 lorsqu\u2019il est command\u00e9 \u00e0 distance.<\/p>\n<p dir=\"auto\" data-start=\"5137\" data-end=\"5280\">En particulier, la commande \u00e0 distance <strong data-start=\"5176\" data-end=\"5279\">ne doit pas \u00eatre consid\u00e9r\u00e9e comme un syst\u00e8me de s\u00e9curit\u00e9, d\u2019alarme ou de surveillance de l\u2019appareil<\/strong>.<\/p>\n<p dir=\"auto\" data-start=\"5282\" data-end=\"5497\">En cas d\u2019anomalie, d\u2019alarme ou de situation potentiellement dangereuse, l\u2019utilisateur doit suivre les instructions du fabricant de l\u2019appareil et, si n\u00e9cessaire, contacter le service d\u2019assistance technique comp\u00e9tent.<\/p>\n<h3 dir=\"auto\" data-start=\"5499\" data-end=\"5519\">8. Cybers\u00e9curit\u00e9<\/h3>\n<p dir=\"auto\" data-start=\"5521\" data-end=\"5696\">DUEPI met en \u0153uvre des mesures techniques et organisationnelles destin\u00e9es \u00e0 prot\u00e9ger ses services contre les acc\u00e8s non autoris\u00e9s, les alt\u00e9rations et les utilisations abusives.<\/p>\n<p dir=\"auto\" data-start=\"5698\" data-end=\"5867\">Toutefois, aucun syst\u00e8me connect\u00e9 \u00e0 Internet ne peut garantir une protection absolue contre les vuln\u00e9rabilit\u00e9s, les interruptions ou les tentatives d\u2019acc\u00e8s non autoris\u00e9.<\/p>\n<p dir=\"auto\" data-start=\"5869\" data-end=\"6017\">L\u2019utilisateur est responsable de la protection ad\u00e9quate de son r\u00e9seau WiFi, de ses appareils et, le cas \u00e9ch\u00e9ant, des identifiants de son compte IoT.<\/p>\n<p dir=\"auto\" data-start=\"6019\" data-end=\"6169\">Tout acc\u00e8s non autoris\u00e9 suspect\u00e9 ou tout comportement anormal du service doit \u00eatre signal\u00e9 rapidement \u00e0 DUEPI \u00e0 l\u2019adresse <strong data-start=\"6141\" data-end=\"6168\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"6143\" data-end=\"6166\">dpremote@duepigroup.com<\/a><\/strong>.<\/p>\n<h3 dir=\"auto\" data-start=\"6171\" data-end=\"6190\">9. Mises \u00e0 jour<\/h3>\n<p dir=\"auto\" data-start=\"6192\" data-end=\"6386\">DUEPI peut publier des mises \u00e0 jour des applications, des services \u00e0 distance et du firmware des modules WiFi afin d\u2019am\u00e9liorer les fonctionnalit\u00e9s, la compatibilit\u00e9, la fiabilit\u00e9 et la s\u00e9curit\u00e9.<\/p>\n<p dir=\"auto\" data-start=\"6388\" data-end=\"6509\">Certaines mises \u00e0 jour peuvent \u00eatre n\u00e9cessaires pour continuer \u00e0 utiliser certaines fonctionnalit\u00e9s ou certains services.<\/p>\n<p dir=\"auto\" data-start=\"6511\" data-end=\"6714\">DUEPI peut \u00e9galement modifier ou supprimer des fonctionnalit\u00e9s devenues techniquement obsol\u00e8tes ou qui ne sont plus compatibles avec des syst\u00e8mes d\u2019exploitation, des services ou des plateformes de tiers.<\/p>\n<h3 dir=\"auto\" data-start=\"6716\" data-end=\"6756\">10. Responsabilit\u00e9s de l\u2019utilisateur<\/h3>\n<p dir=\"auto\" data-start=\"6758\" data-end=\"6789\">L\u2019utilisateur est responsable :<\/p>\n<ul data-start=\"6791\" data-end=\"7193\">\n<li data-start=\"6791\" data-end=\"6857\">de la configuration correcte de son r\u00e9seau et de ses appareils ;<\/li>\n<li data-start=\"6858\" data-end=\"6916\">de la protection de ses \u00e9ventuels identifiants d\u2019acc\u00e8s ;<\/li>\n<li data-start=\"6917\" data-end=\"7026\">de l\u2019utilisation de l\u2019application et des commandes \u00e0 distance conform\u00e9ment aux instructions de l\u2019appareil ;<\/li>\n<li data-start=\"7027\" data-end=\"7103\">de l\u2019utilisation du syst\u00e8me exclusivement avec des appareils compatibles ;<\/li>\n<li data-start=\"7104\" data-end=\"7193\">de la v\u00e9rification des conditions de s\u00e9curit\u00e9 avant de commander l\u2019appareil \u00e0 distance.<\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"7195\" data-end=\"7430\">L\u2019utilisateur ne doit pas tenter d\u2019acc\u00e9der sans autorisation aux serveurs, de modifier le logiciel, de contourner les syst\u00e8mes de s\u00e9curit\u00e9 ou d\u2019utiliser le service de mani\u00e8re ill\u00e9gale ou susceptible d\u2019en compromettre le fonctionnement.<\/p>\n<h3 dir=\"auto\" data-start=\"7432\" data-end=\"7468\">11. Limitation de responsabilit\u00e9<\/h3>\n<p dir=\"auto\" data-start=\"7470\" data-end=\"7654\">DUEPI fournit le service \u00e0 distance selon les fonctionnalit\u00e9s disponibles et ne garantit pas qu\u2019il puisse \u00eatre utilis\u00e9 de mani\u00e8re ininterrompue ou dans toutes les conditions de r\u00e9seau.<\/p>\n<p dir=\"auto\" data-start=\"7656\" data-end=\"8004\">DUEPI n\u2019est pas responsable des dysfonctionnements directement imputables \u00e0 des services ou infrastructures qui ne sont pas sous son contr\u00f4le, tels que, \u00e0 titre d\u2019exemple, les interruptions de la connexion Internet de l\u2019utilisateur, les dysfonctionnements du routeur, l\u2019indisponibilit\u00e9 du r\u00e9seau mobile ou l\u2019indisponibilit\u00e9 de plateformes de tiers.<\/p>\n<p dir=\"auto\" data-start=\"8006\" data-end=\"8184\">DUEPI n\u2019est pas non plus responsable des dommages r\u00e9sultant d\u2019une installation, d\u2019un entretien ou d\u2019une utilisation de l\u2019appareil non conformes aux instructions de son fabricant.<\/p>\n<p dir=\"auto\" data-start=\"8186\" data-end=\"8348\"><strong data-start=\"8186\" data-end=\"8348\">La responsabilit\u00e9 de DUEPI demeure en tout \u00e9tat de cause applicable dans les cas o\u00f9 elle ne peut \u00eatre exclue ou limit\u00e9e en vertu de la l\u00e9gislation applicable.<\/strong><\/p>\n<p dir=\"auto\" data-start=\"8350\" data-end=\"8483\">Aucune disposition des pr\u00e9sentes Conditions ne limite les droits imp\u00e9ratifs reconnus aux consommateurs par la l\u00e9gislation applicable.<\/p>\n<h3 dir=\"auto\" data-start=\"8485\" data-end=\"8513\">12. Assistance technique<\/h3>\n<p dir=\"auto\" data-start=\"8515\" data-end=\"8654\">DUEPI fournit une assistance technique concernant le fonctionnement de ses modules WiFi, de ses applications et de ses services \u00e0 distance.<\/p>\n<p dir=\"auto\" data-start=\"8656\" data-end=\"8933\">L\u2019assistance relative au po\u00eale, \u00e0 la chaudi\u00e8re ou \u00e0 tout autre appareil contr\u00f4l\u00e9, notamment en ce qui concerne son installation, son entretien, sa configuration et sa s\u00e9curit\u00e9, reste de la responsabilit\u00e9 du fabricant de l\u2019appareil ou de son r\u00e9seau d\u2019assistance technique agr\u00e9\u00e9.<\/p>\n<p dir=\"auto\" data-start=\"8935\" data-end=\"8988\">Pour toute assistance concernant les services DUEPI :<\/p>\n<p dir=\"auto\" data-start=\"8990\" data-end=\"9017\"><strong data-start=\"8990\" data-end=\"9017\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"8992\" data-end=\"9015\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<h3 dir=\"auto\" data-start=\"9019\" data-end=\"9081\">13. Confidentialit\u00e9 et traitement des donn\u00e9es personnelles<\/h3>\n<p dir=\"auto\" data-start=\"9083\" data-end=\"9281\">Le traitement des donn\u00e9es personnelles relatif \u00e0 MyDPRemote, DPRemote, \u00e0 l\u2019enregistrement facultatif de l\u2019appareil et aux services IoT est d\u00e9crit dans la <strong data-start=\"9237\" data-end=\"9280\">Politique de confidentialit\u00e9 MyDPRemote<\/strong>.<\/p>\n<p dir=\"auto\" data-start=\"9283\" data-end=\"9474\">Cette politique d\u00e9crit s\u00e9par\u00e9ment le fonctionnement du service Bridge, l\u2019enregistrement facultatif de l\u2019appareil et le service IoT utilis\u00e9 pour les int\u00e9grations avec des plateformes de tiers.<\/p>\n<p dir=\"auto\" data-start=\"9476\" data-end=\"9532\"><a href=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/Informativa_Privacy_MyDPRemote_Multilingua.pdf\"><strong data-start=\"9476\" data-end=\"9532\">Consulter la Politique de confidentialit\u00e9 MyDPRemote<\/strong><\/a><\/p>\n<h3 dir=\"auto\" data-start=\"9623\" data-end=\"9668\">14. Modification des pr\u00e9sentes Conditions<\/h3>\n<p dir=\"auto\" data-start=\"9670\" data-end=\"9809\">DUEPI peut mettre \u00e0 jour les pr\u00e9sentes Conditions afin de les adapter \u00e0 des modifications l\u00e9gales, techniques ou fonctionnelles du service.<\/p>\n<p dir=\"auto\" data-start=\"9811\" data-end=\"9928\">La version mise \u00e0 jour sera publi\u00e9e sur le site Internet de DUEPI avec indication de la date de derni\u00e8re mise \u00e0 jour.<\/p>\n<p dir=\"auto\" data-start=\"9930\" data-end=\"10134\">Lorsque des modifications substantielles affectent de mani\u00e8re significative l\u2019utilisation du service, DUEPI prendra, lorsque cela est n\u00e9cessaire, les mesures appropri\u00e9es pour en informer les utilisateurs.<\/p>\n<h3 dir=\"auto\" data-start=\"10136\" data-end=\"10160\">15. Droit applicable<\/h3>\n<p dir=\"auto\" data-start=\"10162\" data-end=\"10220\">Les pr\u00e9sentes Conditions sont r\u00e9gies par le droit italien.<\/p>\n<p dir=\"auto\" data-start=\"10222\" data-end=\"10488\">Pour les utilisateurs ayant la qualit\u00e9 de consommateur, les dispositions imp\u00e9ratives pr\u00e9vues par la l\u00e9gislation relative \u00e0 la protection des consommateurs restent en tout \u00e9tat de cause applicables, notamment celles concernant la juridiction et le tribunal comp\u00e9tent.<\/p>\n<h3 dir=\"auto\" data-start=\"10490\" data-end=\"10509\">16. Coordonn\u00e9es<\/h3>\n<p dir=\"auto\" data-start=\"10511\" data-end=\"10654\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"10511\" data-end=\"10533\">DUEPI GROUP S.r.l.<\/strong><br data-start=\"10533\" data-end=\"10536\" \/>Via Leonardo da Vinci 10A<br data-start=\"10561\" data-end=\"10564\" \/>36031 Dueville (VI) \u2013 Italie<br data-start=\"10592\" data-end=\"10595\" \/>T\u00e9l. +39 0444 360563<br data-start=\"10615\" data-end=\"10618\" \/>E-mail : <strong data-start=\"10627\" data-end=\"10654\" data-is-last-node=\"\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"10629\" data-end=\"10652\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid js-master-row mk-fullwidth-false attched-false \">\n<div class=\"vc_col-sm-12 wpb_column column_container vc_custom_1544987816264 \">\n<div class=\"mk-text-block responsive-align-center \">\n<h4><span class=\"tlid-translation translation\"><img decoding=\"async\" class=\"alignnone wp-image-25430 size-full\" src=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/es-1.png\" alt=\"\" width=\"120\" height=\"90\" title=\"\" srcset=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/es-1.png 120w, https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/es-1-60x45.png 60w\" sizes=\"(max-width: 120px) 100vw, 120px\" \/><\/span><\/h4>\n<div class=\"text-wrap tlid-copy-target\">\n<div class=\"result-shield-container tlid-copy-target\">\n<h1 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"141\" data-end=\"200\">Condiciones de uso de MyDPRemote y servicios relacionados<\/h1>\n<p dir=\"auto\" data-start=\"202\" data-end=\"246\"><strong data-start=\"202\" data-end=\"246\">\u00daltima actualizaci\u00f3n: septiembre de 2026<\/strong><\/p>\n<p dir=\"auto\" data-start=\"248\" data-end=\"538\">Las presentes Condiciones de uso regulan el uso de las aplicaciones <strong data-start=\"316\" data-end=\"341\">MyDPRemote y DPRemote<\/strong>, de los m\u00f3dulos WiFi compatibles y de los servicios remotos proporcionados por <strong data-start=\"421\" data-end=\"443\">DUEPI GROUP S.r.l.<\/strong>, incluidas, cuando est\u00e9n disponibles, las integraciones con plataformas dom\u00f3ticas de terceros.<\/p>\n<p dir=\"auto\" data-start=\"540\" data-end=\"622\">El uso de los servicios implica la aceptaci\u00f3n de las presentes Condiciones de uso.<\/p>\n<h3 dir=\"auto\" data-start=\"624\" data-end=\"653\">1. Proveedor del servicio<\/h3>\n<p dir=\"auto\" data-start=\"655\" data-end=\"800\"><strong data-start=\"655\" data-end=\"677\">DUEPI GROUP S.r.l.<\/strong><br data-start=\"677\" data-end=\"680\" \/>Via Leonardo da Vinci 10A<br data-start=\"705\" data-end=\"708\" \/>36031 Dueville (VI) \u2013 Italia<br data-start=\"736\" data-end=\"739\" \/>Correo electr\u00f3nico de asistencia: <strong data-start=\"773\" data-end=\"800\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"775\" data-end=\"798\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<h3 dir=\"auto\" data-start=\"802\" data-end=\"833\">2. Descripci\u00f3n del servicio<\/h3>\n<p dir=\"auto\" data-start=\"835\" data-end=\"976\">MyDPRemote y DPRemote permiten comunicarse a distancia con estufas, calderas y otros aparatos compatibles equipados con un m\u00f3dulo WiFi DUEPI.<\/p>\n<p dir=\"auto\" data-start=\"978\" data-end=\"1069\">Dependiendo del dispositivo y de su configuraci\u00f3n, el servicio puede permitir, por ejemplo:<\/p>\n<ul data-start=\"1071\" data-end=\"1271\">\n<li data-start=\"1071\" data-end=\"1105\">consultar el estado del aparato;<\/li>\n<li data-start=\"1106\" data-end=\"1137\">encender y apagar el aparato;<\/li>\n<li data-start=\"1138\" data-end=\"1174\">modificar los ajustes disponibles;<\/li>\n<li data-start=\"1175\" data-end=\"1200\">regular la temperatura;<\/li>\n<li data-start=\"1201\" data-end=\"1271\">acceder a otras funciones habilitadas por el fabricante del aparato.<\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"1273\" data-end=\"1413\">Las funciones efectivamente disponibles dependen del modelo del aparato, de su firmware y de la configuraci\u00f3n establecida por el fabricante.<\/p>\n<h3 dir=\"auto\" data-start=\"1415\" data-end=\"1455\">3. Requisitos para el funcionamiento<\/h3>\n<p dir=\"auto\" data-start=\"1457\" data-end=\"1644\">Para utilizar el servicio remoto se requiere un aparato compatible, una conexi\u00f3n a Internet operativa, una red WiFi compatible con el m\u00f3dulo y un smartphone u otro dispositivo compatible.<\/p>\n<p dir=\"auto\" data-start=\"1646\" data-end=\"1920\">El correcto funcionamiento tambi\u00e9n depende de servicios e infraestructuras que pueden estar fuera del control de DUEPI, como la conexi\u00f3n a Internet del usuario, el operador de telefon\u00eda m\u00f3vil, el router, los servicios DNS y las plataformas de terceros que puedan utilizarse.<\/p>\n<p dir=\"auto\" data-start=\"1922\" data-end=\"2029\">Los posibles costes relacionados con la conexi\u00f3n a Internet o la red m\u00f3vil son responsabilidad del usuario.<\/p>\n<h3 dir=\"auto\" data-start=\"2031\" data-end=\"2069\">4. Uso de la aplicaci\u00f3n MyDPRemote<\/h3>\n<p dir=\"auto\" data-start=\"2071\" data-end=\"2150\">El uso normal de MyDPRemote <strong data-start=\"2099\" data-end=\"2149\">no requiere la creaci\u00f3n de una cuenta personal<\/strong>.<\/p>\n<p dir=\"auto\" data-start=\"2152\" data-end=\"2313\">Para asociar un aparato a la aplicaci\u00f3n es necesario utilizar el <strong data-start=\"2217\" data-end=\"2280\">c\u00f3digo de identificaci\u00f3n \u00fanico del dispositivo (UniqueCode)<\/strong> suministrado con el m\u00f3dulo WiFi.<\/p>\n<p dir=\"auto\" data-start=\"2315\" data-end=\"2555\">El registro del dispositivo en el sitio web de DUEPI es <strong data-start=\"2371\" data-end=\"2383\">opcional<\/strong> y no es necesario para el funcionamiento normal de la aplicaci\u00f3n. El registro puede facilitar la identificaci\u00f3n del dispositivo en caso de solicitud de asistencia t\u00e9cnica.<\/p>\n<h3 dir=\"auto\" data-start=\"2557\" data-end=\"2596\">5. Servicio remoto y disponibilidad<\/h3>\n<p dir=\"auto\" data-start=\"2598\" data-end=\"2724\">La comunicaci\u00f3n entre la aplicaci\u00f3n y el dispositivo se realiza a trav\u00e9s de la infraestructura remota proporcionada por DUEPI.<\/p>\n<p dir=\"auto\" data-start=\"2726\" data-end=\"2892\">DUEPI adopta medidas razonables para mantener la disponibilidad y la seguridad del servicio, pero no puede garantizar un funcionamiento continuo y sin interrupciones.<\/p>\n<p dir=\"auto\" data-start=\"2894\" data-end=\"3178\">El servicio puede no estar disponible temporalmente debido, por ejemplo, a operaciones de mantenimiento, actualizaciones, fallos t\u00e9cnicos, problemas de conexi\u00f3n a Internet, indisponibilidad de servicios de terceros o circunstancias que est\u00e9n razonablemente fuera del control de DUEPI.<\/p>\n<p dir=\"auto\" data-start=\"3180\" data-end=\"3402\">DUEPI puede realizar operaciones de mantenimiento, actualizaciones o modificaciones del servicio. Siempre que sea razonablemente posible, las interrupciones programadas de especial relevancia se comunicar\u00e1n con antelaci\u00f3n.<\/p>\n<h3 dir=\"auto\" data-start=\"3404\" data-end=\"3463\">6. Integraciones IoT \u2013 Alexa, Google Home y SmartThings<\/h3>\n<p dir=\"auto\" data-start=\"3465\" data-end=\"3578\">Los dispositivos compatibles pueden integrarse, a elecci\u00f3n del usuario, con servicios dom\u00f3ticos de terceros como:<\/p>\n<ul data-start=\"3580\" data-end=\"3642\">\n<li data-start=\"3580\" data-end=\"3598\"><strong data-start=\"3582\" data-end=\"3598\">Amazon Alexa<\/strong><\/li>\n<li data-start=\"3599\" data-end=\"3616\"><strong data-start=\"3601\" data-end=\"3616\">Google Home<\/strong><\/li>\n<li data-start=\"3617\" data-end=\"3642\"><strong data-start=\"3619\" data-end=\"3642\">Samsung SmartThings<\/strong><\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"3644\" data-end=\"3741\">El uso de estas integraciones es <strong data-start=\"3677\" data-end=\"3689\">opcional<\/strong> y no es necesario para el uso normal de MyDPRemote.<\/p>\n<p dir=\"auto\" data-start=\"3743\" data-end=\"3909\">Para utilizar las integraciones IoT, el usuario debe crear una cuenta en el servicio IoT de DUEPI y asociar el dispositivo mediante su c\u00f3digo de identificaci\u00f3n \u00fanico.<\/p>\n<p dir=\"auto\" data-start=\"3911\" data-end=\"4079\">El uso de las plataformas de Amazon, Google y Samsung tambi\u00e9n est\u00e1 sujeto a sus respectivas condiciones de uso, pol\u00edticas de privacidad y condiciones de funcionamiento.<\/p>\n<p dir=\"auto\" data-start=\"4081\" data-end=\"4430\">DUEPI no controla la disponibilidad, las modificaciones o la eventual interrupci\u00f3n de los servicios proporcionados de forma independiente por estos terceros. Por lo tanto, una modificaci\u00f3n realizada por una plataforma de terceros puede provocar la modificaci\u00f3n, limitaci\u00f3n, indisponibilidad temporal o interrupci\u00f3n de la correspondiente integraci\u00f3n.<\/p>\n<h3 dir=\"auto\" data-start=\"4432\" data-end=\"4460\">7. Seguridad del aparato<\/h3>\n<p dir=\"auto\" data-start=\"4462\" data-end=\"4651\">MyDPRemote, DPRemote y los servicios IoT son herramientas de <strong data-start=\"4523\" data-end=\"4541\">control remoto<\/strong> y no sustituyen a los dispositivos de seguridad incorporados en la estufa, caldera u otro aparato controlado.<\/p>\n<p dir=\"auto\" data-start=\"4653\" data-end=\"4828\">El aparato debe instalarse, utilizarse y mantenerse de acuerdo con las instrucciones y los requisitos de seguridad establecidos por su fabricante y por la normativa aplicable.<\/p>\n<p dir=\"auto\" data-start=\"4830\" data-end=\"4939\">El usuario debe asegurarse de que el aparato pueda utilizarse de forma segura cuando se controle a distancia.<\/p>\n<p dir=\"auto\" data-start=\"4941\" data-end=\"5056\">En particular, el control remoto <strong data-start=\"4974\" data-end=\"5055\">no debe considerarse un sistema de seguridad, alarma o vigilancia del aparato<\/strong>.<\/p>\n<p dir=\"auto\" data-start=\"5058\" data-end=\"5298\">En caso de anomal\u00edas, alarmas o situaciones potencialmente peligrosas, el usuario deber\u00e1 seguir las instrucciones del fabricante del aparato y, cuando sea necesario, ponerse en contacto con el servicio de asistencia t\u00e9cnica correspondiente.<\/p>\n<h3 dir=\"auto\" data-start=\"5300\" data-end=\"5321\">8. Ciberseguridad<\/h3>\n<p dir=\"auto\" data-start=\"5323\" data-end=\"5466\">DUEPI adopta medidas t\u00e9cnicas y organizativas destinadas a proteger sus servicios contra accesos no autorizados, alteraciones y usos indebidos.<\/p>\n<p dir=\"auto\" data-start=\"5468\" data-end=\"5635\">Sin embargo, ning\u00fan sistema conectado a Internet puede garantizar una protecci\u00f3n absoluta frente a vulnerabilidades, interrupciones o intentos de acceso no autorizado.<\/p>\n<p dir=\"auto\" data-start=\"5637\" data-end=\"5776\">El usuario es responsable de proteger adecuadamente su red WiFi, sus dispositivos y, cuando corresponda, las credenciales de su cuenta IoT.<\/p>\n<p dir=\"auto\" data-start=\"5778\" data-end=\"5934\">Cualquier sospecha de acceso no autorizado o comportamiento an\u00f3malo del servicio deber\u00e1 comunicarse lo antes posible a DUEPI en <strong data-start=\"5906\" data-end=\"5933\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5908\" data-end=\"5931\">dpremote@duepigroup.com<\/a><\/strong>.<\/p>\n<h3 dir=\"auto\" data-start=\"5936\" data-end=\"5958\">9. Actualizaciones<\/h3>\n<p dir=\"auto\" data-start=\"5960\" data-end=\"6157\">DUEPI puede publicar actualizaciones de las aplicaciones, de los servicios remotos y del firmware de los m\u00f3dulos WiFi con el fin de mejorar la funcionalidad, compatibilidad, fiabilidad y seguridad.<\/p>\n<p dir=\"auto\" data-start=\"6159\" data-end=\"6266\">Algunas actualizaciones pueden ser necesarias para continuar utilizando determinadas funciones o servicios.<\/p>\n<p dir=\"auto\" data-start=\"6268\" data-end=\"6458\">DUEPI tambi\u00e9n puede modificar o dejar de ofrecer funciones que hayan quedado t\u00e9cnicamente obsoletas o que ya no sean compatibles con sistemas operativos, servicios o plataformas de terceros.<\/p>\n<h3 dir=\"auto\" data-start=\"6460\" data-end=\"6497\">10. Responsabilidades del usuario<\/h3>\n<p dir=\"auto\" data-start=\"6499\" data-end=\"6528\">El usuario es responsable de:<\/p>\n<ul data-start=\"6530\" data-end=\"6872\">\n<li data-start=\"6530\" data-end=\"6583\">configurar correctamente su red y sus dispositivos;<\/li>\n<li data-start=\"6584\" data-end=\"6631\">proteger las posibles credenciales de acceso;<\/li>\n<li data-start=\"6632\" data-end=\"6725\">utilizar la aplicaci\u00f3n y los comandos remotos de acuerdo con las instrucciones del aparato;<\/li>\n<li data-start=\"6726\" data-end=\"6788\">utilizar el sistema exclusivamente con aparatos compatibles;<\/li>\n<li data-start=\"6789\" data-end=\"6872\">comprobar las condiciones de seguridad antes de controlar el aparato a distancia.<\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"6874\" data-end=\"7099\">El usuario no deber\u00e1 intentar acceder sin autorizaci\u00f3n a los servidores, modificar el software, eludir los sistemas de seguridad ni utilizar el servicio de forma ilegal o de una manera que pueda comprometer su funcionamiento.<\/p>\n<h3 dir=\"auto\" data-start=\"7101\" data-end=\"7138\">11. Limitaci\u00f3n de responsabilidad<\/h3>\n<p dir=\"auto\" data-start=\"7140\" data-end=\"7311\">DUEPI proporciona el servicio remoto de acuerdo con las funciones disponibles y no garantiza que pueda utilizarse de manera ininterrumpida o en cualquier condici\u00f3n de red.<\/p>\n<p dir=\"auto\" data-start=\"7313\" data-end=\"7616\">DUEPI no es responsable de los fallos directamente atribuibles a servicios o infraestructuras que no se encuentren bajo su control, como, por ejemplo, interrupciones de la conexi\u00f3n a Internet del usuario, fallos del router, indisponibilidad de la red m\u00f3vil o indisponibilidad de plataformas de terceros.<\/p>\n<p dir=\"auto\" data-start=\"7618\" data-end=\"7785\">DUEPI tampoco es responsable de los da\u00f1os derivados de la instalaci\u00f3n, mantenimiento o utilizaci\u00f3n del aparato de forma contraria a las instrucciones de su fabricante.<\/p>\n<p dir=\"auto\" data-start=\"7787\" data-end=\"7959\"><strong data-start=\"7787\" data-end=\"7959\">En cualquier caso, se mantiene la responsabilidad de DUEPI en aquellos supuestos en los que esta no pueda excluirse o limitarse de acuerdo con la legislaci\u00f3n aplicable.<\/strong><\/p>\n<p dir=\"auto\" data-start=\"7961\" data-end=\"8102\">Ninguna disposici\u00f3n de las presentes Condiciones limita los derechos imperativos reconocidos a los consumidores por la legislaci\u00f3n aplicable.<\/p>\n<h3 dir=\"auto\" data-start=\"8104\" data-end=\"8130\">12. Asistencia t\u00e9cnica<\/h3>\n<p dir=\"auto\" data-start=\"8132\" data-end=\"8257\">DUEPI proporciona asistencia t\u00e9cnica relacionada con el funcionamiento de sus m\u00f3dulos WiFi, aplicaciones y servicios remotos.<\/p>\n<p dir=\"auto\" data-start=\"8259\" data-end=\"8500\">La asistencia relativa a la estufa, caldera u otro aparato controlado, incluida su instalaci\u00f3n, mantenimiento, configuraci\u00f3n y seguridad, seguir\u00e1 siendo responsabilidad del fabricante del aparato o de su red de asistencia t\u00e9cnica autorizada.<\/p>\n<p dir=\"auto\" data-start=\"8502\" data-end=\"8562\">Para obtener asistencia relacionada con los servicios DUEPI:<\/p>\n<p dir=\"auto\" data-start=\"8564\" data-end=\"8591\"><strong data-start=\"8564\" data-end=\"8591\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"8566\" data-end=\"8589\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<h3 dir=\"auto\" data-start=\"8593\" data-end=\"8645\">13. Privacidad y tratamiento de datos personales<\/h3>\n<p dir=\"auto\" data-start=\"8647\" data-end=\"8840\">El tratamiento de los datos personales relacionado con MyDPRemote, DPRemote, el registro opcional del dispositivo y los servicios IoT se describe en la <strong data-start=\"8799\" data-end=\"8839\">Pol\u00edtica de Privacidad de MyDPRemote<\/strong>.<\/p>\n<p dir=\"auto\" data-start=\"8842\" data-end=\"9045\">La Pol\u00edtica de Privacidad describe por separado el funcionamiento del servicio Bridge, el registro opcional del dispositivo y el servicio IoT utilizado para las integraciones con plataformas de terceros.<\/p>\n<p dir=\"auto\" data-start=\"9047\" data-end=\"9100\"><a href=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/Informativa_Privacy_MyDPRemote_Multilingua.pdf\"><strong data-start=\"9047\" data-end=\"9100\">Consultar la Pol\u00edtica de Privacidad de MyDPRemote<\/strong><\/a><\/p>\n<h3 dir=\"auto\" data-start=\"9182\" data-end=\"9233\">14. Modificaciones de las presentes Condiciones<\/h3>\n<p dir=\"auto\" data-start=\"9235\" data-end=\"9355\">DUEPI puede actualizar las presentes Condiciones para adaptarlas a cambios legales, t\u00e9cnicos o funcionales del servicio.<\/p>\n<p dir=\"auto\" data-start=\"9357\" data-end=\"9464\">La versi\u00f3n actualizada se publicar\u00e1 en el sitio web de DUEPI indicando la fecha de la \u00faltima actualizaci\u00f3n.<\/p>\n<p dir=\"auto\" data-start=\"9466\" data-end=\"9648\">Cuando se produzcan cambios sustanciales que afecten significativamente al uso del servicio, DUEPI adoptar\u00e1, cuando sea necesario, las medidas adecuadas para informar a los usuarios.<\/p>\n<h3 dir=\"auto\" data-start=\"9650\" data-end=\"9679\">15. Legislaci\u00f3n aplicable<\/h3>\n<p dir=\"auto\" data-start=\"9681\" data-end=\"9744\">Las presentes Condiciones se rigen por la legislaci\u00f3n italiana.<\/p>\n<p dir=\"auto\" data-start=\"9746\" data-end=\"10004\">Para los usuarios que tengan la condici\u00f3n de consumidores, seguir\u00e1n siendo aplicables en todo caso las disposiciones imperativas previstas por la normativa de protecci\u00f3n de los consumidores, incluidas las relativas a la jurisdicci\u00f3n y al tribunal competente.<\/p>\n<h3 dir=\"auto\" data-start=\"10006\" data-end=\"10037\">16. Informaci\u00f3n de contacto<\/h3>\n<p dir=\"auto\" data-start=\"10039\" data-end=\"10193\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"10039\" data-end=\"10061\">DUEPI GROUP S.r.l.<\/strong><br data-start=\"10061\" data-end=\"10064\" \/>Via Leonardo da Vinci 10A<br data-start=\"10089\" data-end=\"10092\" \/>36031 Dueville (VI) \u2013 Italia<br data-start=\"10120\" data-end=\"10123\" \/>Tel. +39 0444 360563<br data-start=\"10143\" data-end=\"10146\" \/>Correo electr\u00f3nico: <strong data-start=\"10166\" data-end=\"10193\" data-is-last-node=\"\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"10168\" data-end=\"10191\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-25428 size-full\" src=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/de-1.png\" alt=\"\" width=\"120\" height=\"90\" title=\"\" srcset=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/de-1.png 120w, https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/de-1-60x45.png 60w\" sizes=\"(max-width: 120px) 100vw, 120px\" \/><\/p>\n<h1 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"102\" data-end=\"161\">Nutzungsbedingungen f\u00fcr MyDPRemote und verbundene Dienste<\/h1>\n<p dir=\"auto\" data-start=\"163\" data-end=\"204\"><strong data-start=\"163\" data-end=\"204\">Letzte Aktualisierung: September 2026<\/strong><\/p>\n<p dir=\"auto\" data-start=\"206\" data-end=\"492\">Diese Nutzungsbedingungen regeln die Nutzung der Anwendungen <strong data-start=\"267\" data-end=\"294\">MyDPRemote und DPRemote<\/strong>, kompatibler WiFi-Module sowie der von <strong data-start=\"334\" data-end=\"356\">DUEPI GROUP S.r.l.<\/strong> bereitgestellten Fernzugriffsdienste einschlie\u00dflich \u2013 sofern verf\u00fcgbar \u2013 der Integration mit Smart-Home-Plattformen von Drittanbietern.<\/p>\n<p dir=\"auto\" data-start=\"494\" data-end=\"591\">Mit der Nutzung der Dienste erkl\u00e4rt sich der Nutzer mit diesen Nutzungsbedingungen einverstanden.<\/p>\n<h3 dir=\"auto\" data-start=\"593\" data-end=\"615\">1. Diensteanbieter<\/h3>\n<p dir=\"auto\" data-start=\"617\" data-end=\"745\"><strong data-start=\"617\" data-end=\"639\">DUEPI GROUP S.r.l.<\/strong><br data-start=\"639\" data-end=\"642\" \/>Via Leonardo da Vinci 10A<br data-start=\"667\" data-end=\"670\" \/>36031 Dueville (VI) \u2013 Italien<br data-start=\"699\" data-end=\"702\" \/>Support-E-Mail: <strong data-start=\"718\" data-end=\"745\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"720\" data-end=\"743\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<h3 dir=\"auto\" data-start=\"747\" data-end=\"779\">2. Beschreibung des Dienstes<\/h3>\n<p dir=\"auto\" data-start=\"781\" data-end=\"943\">MyDPRemote und DPRemote erm\u00f6glichen die Fernkommunikation mit kompatiblen \u00d6fen, Heizkesseln und anderen Ger\u00e4ten, die mit einem DUEPI-WiFi-Modul ausgestattet sind.<\/p>\n<p dir=\"auto\" data-start=\"945\" data-end=\"1049\">Je nach Ger\u00e4t und dessen Konfiguration kann der Dienst beispielsweise folgende Funktionen bereitstellen:<\/p>\n<ul data-start=\"1051\" data-end=\"1252\">\n<li data-start=\"1051\" data-end=\"1078\">Anzeige des Ger\u00e4testatus;<\/li>\n<li data-start=\"1079\" data-end=\"1113\">Ein- und Ausschalten des Ger\u00e4ts;<\/li>\n<li data-start=\"1114\" data-end=\"1151\">\u00c4nderung verf\u00fcgbarer Einstellungen;<\/li>\n<li data-start=\"1152\" data-end=\"1181\">Einstellung der Temperatur;<\/li>\n<li data-start=\"1182\" data-end=\"1252\">Zugriff auf weitere vom Ger\u00e4tehersteller bereitgestellte Funktionen.<\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"1254\" data-end=\"1384\">Die tats\u00e4chlich verf\u00fcgbaren Funktionen h\u00e4ngen vom Ger\u00e4temodell, der Firmware und der vom Hersteller vorgesehenen Konfiguration ab.<\/p>\n<h3 dir=\"auto\" data-start=\"1386\" data-end=\"1424\">3. Voraussetzungen f\u00fcr die Nutzung<\/h3>\n<p dir=\"auto\" data-start=\"1426\" data-end=\"1666\">F\u00fcr die Nutzung des Fernzugriffsdienstes sind ein kompatibles Ger\u00e4t, eine funktionierende Internetverbindung, ein mit dem Modul kompatibles WiFi-Netzwerk sowie ein unterst\u00fctztes Smartphone oder ein anderes kompatibles Endger\u00e4t erforderlich.<\/p>\n<p dir=\"auto\" data-start=\"1668\" data-end=\"1961\">Die ordnungsgem\u00e4\u00dfe Funktion h\u00e4ngt au\u00dferdem von Diensten und Infrastrukturen ab, die au\u00dferhalb des Einflussbereichs von DUEPI liegen k\u00f6nnen, darunter die Internetverbindung des Nutzers, der Mobilfunkanbieter, der Router, DNS-Dienste und gegebenenfalls verwendete Plattformen von Drittanbietern.<\/p>\n<p dir=\"auto\" data-start=\"1963\" data-end=\"2036\">Etwaige Kosten f\u00fcr Internet- oder Mobilfunkverbindungen tr\u00e4gt der Nutzer.<\/p>\n<h3 dir=\"auto\" data-start=\"2038\" data-end=\"2071\">4. Nutzung der MyDPRemote-App<\/h3>\n<p dir=\"auto\" data-start=\"2073\" data-end=\"2165\">F\u00fcr die normale Nutzung von MyDPRemote ist <strong data-start=\"2116\" data-end=\"2164\">kein pers\u00f6nliches Benutzerkonto erforderlich<\/strong>.<\/p>\n<p dir=\"auto\" data-start=\"2167\" data-end=\"2326\">Zur Zuordnung eines Ger\u00e4ts zur App ist der <strong data-start=\"2210\" data-end=\"2268\">eindeutige Identifikationscode des Ger\u00e4ts (UniqueCode)<\/strong> erforderlich, der mit dem WiFi-Modul bereitgestellt wird.<\/p>\n<p dir=\"auto\" data-start=\"2328\" data-end=\"2549\">Die Registrierung des Ger\u00e4ts auf der DUEPI-Website ist <strong data-start=\"2383\" data-end=\"2397\">freiwillig<\/strong> und f\u00fcr die normale Nutzung der App nicht erforderlich. Die Registrierung kann die Identifikation des Ger\u00e4ts im Falle einer Supportanfrage erleichtern.<\/p>\n<h3 dir=\"auto\" data-start=\"2551\" data-end=\"2594\">5. Fernzugriffsdienst und Verf\u00fcgbarkeit<\/h3>\n<p dir=\"auto\" data-start=\"2596\" data-end=\"2706\">Die Kommunikation zwischen App und Ger\u00e4t erfolgt \u00fcber die von DUEPI bereitgestellte Fernzugriffsinfrastruktur.<\/p>\n<p dir=\"auto\" data-start=\"2708\" data-end=\"2898\">DUEPI trifft angemessene Ma\u00dfnahmen, um die Verf\u00fcgbarkeit und Sicherheit des Dienstes zu gew\u00e4hrleisten, kann jedoch keinen ununterbrochenen und vollst\u00e4ndig st\u00f6rungsfreien Betrieb garantieren.<\/p>\n<p dir=\"auto\" data-start=\"2900\" data-end=\"3188\">Der Dienst kann vor\u00fcbergehend nicht verf\u00fcgbar sein, beispielsweise aufgrund von Wartungsarbeiten, Aktualisierungen, technischen St\u00f6rungen, Problemen mit der Internetverbindung, der Nichtverf\u00fcgbarkeit von Diensten Dritter oder Umst\u00e4nden au\u00dferhalb des zumutbaren Einflussbereichs von DUEPI.<\/p>\n<p dir=\"auto\" data-start=\"3190\" data-end=\"3375\">DUEPI kann Wartungsarbeiten, Aktualisierungen oder \u00c4nderungen am Dienst vornehmen. Soweit dies angemessen m\u00f6glich ist, werden wesentliche geplante Unterbrechungen im Voraus angek\u00fcndigt.<\/p>\n<h3 dir=\"auto\" data-start=\"3377\" data-end=\"3438\">6. IoT-Integrationen \u2013 Alexa, Google Home und SmartThings<\/h3>\n<p dir=\"auto\" data-start=\"3440\" data-end=\"3564\">Kompatible Ger\u00e4te k\u00f6nnen nach Wahl des Nutzers mit Smart-Home-Diensten von Drittanbietern integriert werden, beispielsweise:<\/p>\n<ul data-start=\"3566\" data-end=\"3628\">\n<li data-start=\"3566\" data-end=\"3584\"><strong data-start=\"3568\" data-end=\"3584\">Amazon Alexa<\/strong><\/li>\n<li data-start=\"3585\" data-end=\"3602\"><strong data-start=\"3587\" data-end=\"3602\">Google Home<\/strong><\/li>\n<li data-start=\"3603\" data-end=\"3628\"><strong data-start=\"3605\" data-end=\"3628\">Samsung SmartThings<\/strong><\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"3630\" data-end=\"3747\">Die Nutzung dieser Integrationen ist <strong data-start=\"3667\" data-end=\"3681\">freiwillig<\/strong> und f\u00fcr die normale Verwendung von MyDPRemote nicht erforderlich.<\/p>\n<p dir=\"auto\" data-start=\"3749\" data-end=\"3913\">Zur Nutzung der IoT-Integrationen muss der Nutzer ein Konto beim DUEPI-IoT-Dienst erstellen und das Ger\u00e4t mithilfe seines eindeutigen Identifikationscodes zuordnen.<\/p>\n<p dir=\"auto\" data-start=\"3915\" data-end=\"4083\">Die Nutzung der Plattformen von Amazon, Google und Samsung unterliegt zus\u00e4tzlich deren jeweiligen Nutzungsbedingungen, Datenschutzinformationen und Betriebsbedingungen.<\/p>\n<p dir=\"auto\" data-start=\"4085\" data-end=\"4413\">DUEPI hat keinen Einfluss auf die Verf\u00fcgbarkeit, \u00c4nderungen oder Einstellung von Diensten, die von diesen Drittanbietern eigenst\u00e4ndig bereitgestellt werden. \u00c4nderungen an einer Drittanbieterplattform k\u00f6nnen daher zur \u00c4nderung, Einschr\u00e4nkung, vor\u00fcbergehenden Nichtverf\u00fcgbarkeit oder Einstellung der jeweiligen Integration f\u00fchren.<\/p>\n<h3 dir=\"auto\" data-start=\"4415\" data-end=\"4443\">7. Sicherheit des Ger\u00e4ts<\/h3>\n<p dir=\"auto\" data-start=\"4445\" data-end=\"4641\">MyDPRemote, DPRemote und die IoT-Dienste sind Werkzeuge zur <strong data-start=\"4505\" data-end=\"4522\">Fernsteuerung<\/strong> und ersetzen nicht die in den \u00d6fen, Heizkesseln oder anderen gesteuerten Ger\u00e4ten eingebauten Sicherheitseinrichtungen.<\/p>\n<p dir=\"auto\" data-start=\"4643\" data-end=\"4820\">Das Ger\u00e4t muss gem\u00e4\u00df den Anweisungen und Sicherheitsvorgaben des jeweiligen Herstellers sowie den geltenden gesetzlichen Bestimmungen installiert, betrieben und gewartet werden.<\/p>\n<p dir=\"auto\" data-start=\"4822\" data-end=\"4920\">Der Nutzer muss sicherstellen, dass das Ger\u00e4t auch bei Fernsteuerung sicher betrieben werden kann.<\/p>\n<p dir=\"auto\" data-start=\"4922\" data-end=\"5045\">Insbesondere darf die Fernsteuerung <strong data-start=\"4958\" data-end=\"5044\">nicht als Sicherheits-, Alarm- oder \u00dcberwachungssystem des Ger\u00e4ts angesehen werden<\/strong>.<\/p>\n<p dir=\"auto\" data-start=\"5047\" data-end=\"5252\">Bei St\u00f6rungen, Alarmmeldungen oder potenziell gef\u00e4hrlichen Situationen muss der Nutzer die Anweisungen des Ger\u00e4teherstellers beachten und sich bei Bedarf an den zust\u00e4ndigen technischen Kundendienst wenden.<\/p>\n<h3 dir=\"auto\" data-start=\"5254\" data-end=\"5276\">8. Cybersicherheit<\/h3>\n<p dir=\"auto\" data-start=\"5278\" data-end=\"5433\">DUEPI setzt technische und organisatorische Ma\u00dfnahmen ein, um seine Dienste vor unbefugtem Zugriff, Ver\u00e4nderungen und missbr\u00e4uchlicher Nutzung zu sch\u00fctzen.<\/p>\n<p dir=\"auto\" data-start=\"5435\" data-end=\"5598\">Kein mit dem Internet verbundenes System kann jedoch einen absoluten Schutz vor Sicherheitsl\u00fccken, Unterbrechungen oder unbefugten Zugriffsversuchen gew\u00e4hrleisten.<\/p>\n<p dir=\"auto\" data-start=\"5600\" data-end=\"5747\">Der Nutzer ist daf\u00fcr verantwortlich, sein WiFi-Netzwerk, seine Ger\u00e4te und gegebenenfalls die Zugangsdaten seines IoT-Kontos angemessen zu sch\u00fctzen.<\/p>\n<p dir=\"auto\" data-start=\"5749\" data-end=\"5906\">Ein vermuteter unbefugter Zugriff oder ein ungew\u00f6hnliches Verhalten des Dienstes sollte DUEPI unverz\u00fcglich unter <strong data-start=\"5862\" data-end=\"5889\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5864\" data-end=\"5887\">dpremote@duepigroup.com<\/a><\/strong> gemeldet werden.<\/p>\n<h3 dir=\"auto\" data-start=\"5908\" data-end=\"5931\">9. Aktualisierungen<\/h3>\n<p dir=\"auto\" data-start=\"5933\" data-end=\"6127\">DUEPI kann Aktualisierungen f\u00fcr die Apps, die Fernzugriffsdienste und die Firmware der WiFi-Module bereitstellen, um Funktionalit\u00e4t, Kompatibilit\u00e4t, Zuverl\u00e4ssigkeit und Sicherheit zu verbessern.<\/p>\n<p dir=\"auto\" data-start=\"6129\" data-end=\"6245\">Bestimmte Aktualisierungen k\u00f6nnen erforderlich sein, um einzelne Funktionen oder Dienste weiterhin nutzen zu k\u00f6nnen.<\/p>\n<p dir=\"auto\" data-start=\"6247\" data-end=\"6429\">DUEPI kann au\u00dferdem Funktionen \u00e4ndern oder einstellen, die technisch veraltet sind oder nicht mehr mit Betriebssystemen, Diensten oder Plattformen von Drittanbietern kompatibel sind.<\/p>\n<h3 dir=\"auto\" data-start=\"6431\" data-end=\"6460\">10. Pflichten des Nutzers<\/h3>\n<p dir=\"auto\" data-start=\"6462\" data-end=\"6496\">Der Nutzer ist verantwortlich f\u00fcr:<\/p>\n<ul data-start=\"6498\" data-end=\"6836\">\n<li data-start=\"6498\" data-end=\"6562\">die korrekte Konfiguration seines Netzwerks und seiner Ger\u00e4te;<\/li>\n<li data-start=\"6563\" data-end=\"6598\">den Schutz etwaiger Zugangsdaten;<\/li>\n<li data-start=\"6599\" data-end=\"6691\">die Nutzung der App und der Fernsteuerungsbefehle entsprechend den Anweisungen des Ger\u00e4ts;<\/li>\n<li data-start=\"6692\" data-end=\"6757\">die Nutzung des Systems ausschlie\u00dflich mit kompatiblen Ger\u00e4ten;<\/li>\n<li data-start=\"6758\" data-end=\"6836\">die \u00dcberpr\u00fcfung der Sicherheitsbedingungen vor der Fernsteuerung des Ger\u00e4ts.<\/li>\n<\/ul>\n<p dir=\"auto\" data-start=\"6838\" data-end=\"7063\">Der Nutzer darf nicht versuchen, unbefugt auf Server zuzugreifen, Software zu ver\u00e4ndern, Sicherheitsmechanismen zu umgehen oder den Dienst rechtswidrig oder in einer Weise zu nutzen, die seinen Betrieb beeintr\u00e4chtigen k\u00f6nnte.<\/p>\n<h3 dir=\"auto\" data-start=\"7065\" data-end=\"7093\">11. Haftungsbeschr\u00e4nkung<\/h3>\n<p dir=\"auto\" data-start=\"7095\" data-end=\"7284\">DUEPI stellt den Fernzugriffsdienst entsprechend den verf\u00fcgbaren Funktionen bereit und garantiert nicht, dass dieser ununterbrochen oder unter allen Netzwerkbedingungen genutzt werden kann.<\/p>\n<p dir=\"auto\" data-start=\"7286\" data-end=\"7630\">DUEPI haftet nicht f\u00fcr St\u00f6rungen, die unmittelbar auf Dienste oder Infrastrukturen zur\u00fcckzuf\u00fchren sind, die au\u00dferhalb des Einflussbereichs von DUEPI liegen, beispielsweise Unterbrechungen der Internetverbindung des Nutzers, Fehlfunktionen des Routers, Nichtverf\u00fcgbarkeit des Mobilfunknetzes oder Nichtverf\u00fcgbarkeit von Drittanbieterplattformen.<\/p>\n<p dir=\"auto\" data-start=\"7632\" data-end=\"7795\">DUEPI haftet ferner nicht f\u00fcr Sch\u00e4den, die aus einer Installation, Wartung oder Nutzung des Ger\u00e4ts entgegen den Anweisungen des jeweiligen Herstellers resultieren.<\/p>\n<p dir=\"auto\" data-start=\"7797\" data-end=\"7940\"><strong data-start=\"7797\" data-end=\"7940\">Die Haftung von DUEPI bleibt in allen F\u00e4llen unber\u00fchrt, in denen sie nach geltendem Recht nicht ausgeschlossen oder beschr\u00e4nkt werden kann.<\/strong><\/p>\n<p dir=\"auto\" data-start=\"7942\" data-end=\"8039\">Keine Bestimmung dieser Nutzungsbedingungen schr\u00e4nkt zwingende gesetzliche Verbraucherrechte ein.<\/p>\n<h3 dir=\"auto\" data-start=\"8041\" data-end=\"8068\">12. Technischer Support<\/h3>\n<p dir=\"auto\" data-start=\"8070\" data-end=\"8155\">DUEPI bietet technischen Support f\u00fcr seine WiFi-Module, Apps und Fernzugriffsdienste.<\/p>\n<p dir=\"auto\" data-start=\"8157\" data-end=\"8391\">Der Support f\u00fcr den Ofen, Heizkessel oder ein anderes gesteuertes Ger\u00e4t einschlie\u00dflich Installation, Wartung, Konfiguration und Sicherheit bleibt in der Verantwortung des Ger\u00e4teherstellers oder seines autorisierten Kundendienstnetzes.<\/p>\n<p dir=\"auto\" data-start=\"8393\" data-end=\"8429\">F\u00fcr Unterst\u00fctzung zu DUEPI-Diensten:<\/p>\n<p dir=\"auto\" data-start=\"8431\" data-end=\"8458\"><strong data-start=\"8431\" data-end=\"8458\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"8433\" data-end=\"8456\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<h3 dir=\"auto\" data-start=\"8460\" data-end=\"8520\">13. Datenschutz und Verarbeitung personenbezogener Daten<\/h3>\n<p dir=\"auto\" data-start=\"8522\" data-end=\"8727\">Die Verarbeitung personenbezogener Daten im Zusammenhang mit MyDPRemote, DPRemote, der freiwilligen Ger\u00e4teregistrierung und den IoT-Diensten wird in der <strong data-start=\"8675\" data-end=\"8714\">Datenschutzerkl\u00e4rung f\u00fcr MyDPRemote<\/strong> beschrieben.<\/p>\n<p dir=\"auto\" data-start=\"8729\" data-end=\"8923\">Die Datenschutzerkl\u00e4rung beschreibt getrennt den Bridge-Dienst, die freiwillige Ger\u00e4teregistrierung und den IoT-Dienst, der f\u00fcr die Integration mit Plattformen von Drittanbietern verwendet wird.<\/p>\n<p dir=\"auto\" data-start=\"8925\" data-end=\"8970\"><a href=\"https:\/\/www.duepigroup.com\/wp-content\/uploads\/2026\/09\/Informativa_Privacy_MyDPRemote_Multilingua.pdf\"><strong data-start=\"8925\" data-end=\"8970\">Datenschutzerkl\u00e4rung f\u00fcr MyDPRemote lesen<\/strong><\/a><\/p>\n<h3 dir=\"auto\" data-start=\"9051\" data-end=\"9096\">14. \u00c4nderungen dieser Nutzungsbedingungen<\/h3>\n<p dir=\"auto\" data-start=\"9098\" data-end=\"9235\">DUEPI kann diese Nutzungsbedingungen aktualisieren, um sie an rechtliche, technische oder funktionale \u00c4nderungen des Dienstes anzupassen.<\/p>\n<p dir=\"auto\" data-start=\"9237\" data-end=\"9355\">Die aktualisierte Version wird auf der DUEPI-Website zusammen mit dem Datum der letzten Aktualisierung ver\u00f6ffentlicht.<\/p>\n<p dir=\"auto\" data-start=\"9357\" data-end=\"9535\">Wenn wesentliche \u00c4nderungen die Nutzung des Dienstes erheblich beeinflussen, wird DUEPI, sofern erforderlich, geeignete Ma\u00dfnahmen ergreifen, um die Nutzer dar\u00fcber zu informieren.<\/p>\n<h3 dir=\"auto\" data-start=\"9537\" data-end=\"9562\">15. Anwendbares Recht<\/h3>\n<p dir=\"auto\" data-start=\"9564\" data-end=\"9622\">Diese Nutzungsbedingungen unterliegen italienischem Recht.<\/p>\n<p dir=\"auto\" data-start=\"9624\" data-end=\"9828\">F\u00fcr Nutzer, die als Verbraucher gelten, bleiben in jedem Fall die zwingenden Bestimmungen des Verbraucherschutzrechts anwendbar, einschlie\u00dflich der Vorschriften \u00fcber Gerichtsstand und zust\u00e4ndiges Gericht.<\/p>\n<h3 dir=\"auto\" data-start=\"9830\" data-end=\"9850\">16. Kontaktdaten<\/h3>\n<p dir=\"auto\" data-start=\"9852\" data-end=\"9995\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"9852\" data-end=\"9874\">DUEPI GROUP S.r.l.<\/strong><br data-start=\"9874\" data-end=\"9877\" \/>Via Leonardo da Vinci 10A<br data-start=\"9902\" data-end=\"9905\" \/>36031 Dueville (VI) \u2013 Italien<br data-start=\"9934\" data-end=\"9937\" \/>Tel. +39 0444 360563<br data-start=\"9957\" data-end=\"9960\" \/>E-Mail: <strong data-start=\"9968\" data-end=\"9995\" data-is-last-node=\"\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"9970\" data-end=\"9993\">dpremote@duepigroup.com<\/a><\/strong><\/p>\n<p><span class=\"HwtZe\" lang=\"nl\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Het gebruik van de APP door de gebruiker is geheel op eigen risico van de gebruiker.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">De APP wordt geleverd &#8220;zoals deze is&#8221; en &#8220;op basis van beschikbaarheid&#8221;.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Voor zover maximaal toegestaan \u200b\u200bdoor de wet, erkennen DUEPI GROUP SRL en haar partners geen enkele garantie of voorwaarde van welke aard dan ook, inclusief maar niet beperkt tot de impliciete garanties en voorwaarden van verhandelbaarheid en geschiktheid voor een bepaald doel.<\/span><\/span><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\"> DUEPI GROUP SRL garandeert niet dat de APP voldoet aan specifieke behoeften van de gebruiker, dat de APP vrij is van storingen of foutloos is, dat de APP voldoet aan de verwachtingen van de gebruiker en dat eventuele fouten in de software worden gecorrigeerd.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Geen enkele informatie of advies, mondeling of schriftelijk, dat door DUEPI GROUP SRL aan de gebruiker wordt verstrekt, vormt een vorm van garantie.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">U stemt ermee in om DUEPI GROUP SRL, evenals haar dochterondernemingen en gelieerde ondernemingen, te vrijwaren en ongedeerd te houden van enige verplichting om derden te compenseren die voortvloeit uit of op enigerlei wijze verband houdt met het gebruik van de APP door de gebruiker, van schendingen van deze AV, van enige andere actie met betrekking tot het gebruik van de APP, inclusief enige aansprakelijkheid of juridische kosten die voortvloeien uit enige claim voor compensatie, verlies, schade (direct of indirect), rechtszaak, vonnis, gerechtskosten en juridisch advies, van welke aard en aard dan ook.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">De gebruiker erkent en aanvaardt uitdrukkelijk dat DUEPI GROUP SRL en de partners niet aansprakelijk zijn voor enige directe, indirecte, incidentele, speciale of gevolgschade, met inbegrip van, maar niet beperkt tot, schade voor verlies van winst, goodwill, gebruik, gegevens of andere verliezen die voortvloeien uit of op enigerlei wijze verband houden met het gebruik van de AP<\/span><\/span><\/span><\/p>\n<h4><strong><span class=\"HwtZe\" lang=\"nl\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Communicatie: <\/span><\/span><\/span><\/strong><\/h4>\n<p><span class=\"HwtZe\" lang=\"nl\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">De registratie van het gekochte apparaat is niet verplicht en de gegevens die in het registratieformulier worden ingevoerd, worden behandeld volgens het privacybeleid dat vrij beschikbaar is op de website www.duepigroup.com.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">De gebruiker is verplicht om periodiek de website en https:\/\/www.duepigroup.com\/prodotti-duepi\/dpremote-app-iphone-android\/ te bezoeken, waar informatie over het aangeboden product en de aangeboden service te vinden is.<\/span><\/span><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\"> Om te communiceren met DUEPI GROUP SRL gebruikt u het e-mailadres dpremote@duepigroup.com of de contactkanalen die op de website www.duepigroup.com worden aangegeven.<\/span><\/span> <span class=\"jCAhz\"><span class=\"ryNqvb\">De service is beschikbaar van maandag tot en met vrijdag van 8.00 tot 17.00 uur.<\/span><\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row rt_row_background_width=&#8221;fullwidth&#8221; 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rt_bg_attachment=&#8221;scroll&#8221;][vc_column_text] English | Fran\u00e7ais | Espa\u00f1ol | Deutsch | Nederlands | Italiano MyDPRemote Terms of Use and Connected Services Last updated: September [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2613","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.duepigroup.com\/en\/wp-json\/wp\/v2\/pages\/2613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duepigroup.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.duepigroup.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.duepigroup.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.duepigroup.com\/en\/wp-json\/wp\/v2\/comments?post=2613"}],"version-history":[{"count":9,"href":"https:\/\/www.duepigroup.com\/en\/wp-json\/wp\/v2\/pages\/2613\/revisions"}],"predecessor-version":[{"id":25549,"href":"https:\/\/www.duepigroup.com\/en\/wp-json\/wp\/v2\/pages\/2613\/revisions\/25549"}],"wp:attachment":[{"href":"https:\/\/www.duepigroup.com\/en\/wp-json\/wp\/v2\/media?parent=2613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}